Consideration of citizens ‘appeals to the National Commission on Securities and Stock Market is carried out in accordance with the requirements of the Law of Ukraine “On Citizens’ Appeal” No. 393/96-VR of 02.10.1996.

Address for citizens’ written appeals: 01010, Kyiv, ul. Moscow, 8, building. 30

An electronic appeal can be sent to: office@nssmc.gov.ua.

An electronic application is written in any form but must comply with the requirements of the Law of Ukraine “On Citizens’ Appeal”. In the appeal it is necessary:

  • indicate last name, first name, patronymic, place of residence;
  • to present the essence of the issue raised, comments, proposals, statements or complaints, requests or claims;
  • to indicate the date, signature (electronic appeal, if it is sent without the use of electronic digital signature, should have the form of a scan copy and / or a photocopy);
  • indicate the e-mail address to which the reply can be sent, or other means of communication.

Warning! An appeal is not admissible if:

  • the issue raised in the appeal does not fall within the competence of the NCSSMF;
  • treatment is filed in violation of Art. 5 of the Law of Ukraine “On Appeal of Citizens”;
  • The appeal contains an outrageous vocabulary or insults, appeals to incite ethnic, racial, religious hatred.
PositionName, SurnameReception daysPremisesTelephone
ChairmanRuslan MagomedovThe third Thursday of the month
15.00 – 17.00
8 Moskovska Str., Kyiv, office 1216254-24-30
CommissionerIrakli BaramiaThe last Thursday of the month
10.00 – 12.00
8 Moskovska Str., Kyiv, office 1206254-23-84
CommissionerYurii BoikoThe second Wednesday of the month
15.00 – 17.00
8 Moskovska Str., Kyiv, office 1203254-24-42
CommissionerArsen IlinThe third Thursday of the month 16.00 – 18.008 Moskovska Str., Kyiv, office 1208254-24-43
CommissionerMaksym LibanovThe third Wednesday of the month
15.00 – 17.00
8 Moskovska Str., Kyiv, office 1201254-49-29
CommissionerYurii ShapovalThe fourth Friday of the month
14.00 – 16.00
8 Moskovska Str., Kyiv, office 1212254-23-37
CommissionerYaroslav ShlyakhovThe third Thursday of the month
16.00 – 18.00
8 Moskovska Str., Kyiv, office 1221254-54-52
Head of StaffOksana SakhnatskaEvery second Tuesday of the month
15.00 - 17.00
8 Moskovska Str., Kyiv, office 1210254-56-24
Director of the Stock Market Development Strategy and Economic Analysis CommitteeOlena LogvynenkoEvery first Tuesday of the month
11.00 - 13.00
8 Moskovska Str., Kyiv, office 418+38 (044)
254-37-30
Director of the Methodology of Professional Market Participants Regulation DepartmentIryna KurochkinaThe first and third Thursday of the month
17.00 - 18.00
8 Moskovska Str., Kyiv, office 1019+38 (044)
254-54-70
Deputy Director of the Capital Markets Supervision DepartmentKostyantyn MosentsevFirst Tuesday of the month
11:00 - 12:00
8 Moskovska Str., Kyiv, office 1016-А+38 (044)
280-84-73
Director of the Department of Licensing and Regulation in the Field of Joint Investment, Private Pension Provision and Management of REFs (Real Estate Funds) and CFFs (Construction Financing Funds)Oksana SymonenkoEvery Thirsday
15:30 - 16:30
8 Moskovska Str., Kyiv, office 1001+38 (044)
254-55-58
Director of the Securities Issues Registration DepartmentAlla PapikaEvery Tuesday
15.30 - 17.30
8 Moskovska Str., Kyiv, office 1107+38 (044)
220-28-34
Director of the Financial Monitoring and Inspections DepartmentOleh MysuraMonday-Friday
14.00-16.00
8 Moskovska Str., Kyiv, office 1020+38 (044)
254-56-25
Director of the Law Enforcement DepartmentOlena YahnychEvery first and third Monday of the month 11.00 - 12.008 Moskovska Str., Kyiv, office 413+38 (044)
280-84-16
Director of the Department of Financial Reporting of Capital Market Participants Analysis and Prudential SupervisionOlena DubovaEvery first Tuesday of the month
09.00 - 12.00
8 Moskovska Str., Kyiv, office 1204+38 (044)
280-84-93
Director of the Personnel Management DepartmentYullia TymoshchukEvery Monday
14.00-16.00
8 Moskovska Str., Kyiv, office 1006+38 (044)
254-24-94
Head of the “Single Window” OfficeSvitlana BilodidMonday-Friday
10.00-12.00
8 Moskovska Str., Kyiv, office 419+38 (044)
280-85-95
Director of the Corporate Governance and Finance Supervision DepartmentViktor ZhupanenkoEvery Thursday of the month
11.00 - 13.00
8 Moskovska Str., Kyiv, office 1118+38 (044)
254-24-41
Deputy Director of the Corporate Governance and Finance Supervision DepartmentRuslana AlekseychukEvery Monday of the month
11.00 - 13.00
8 Moskovska Str., Kyiv, office 1116+38 (044)
280-40-76
Deputy Director – Head of the of the Unit on qualified activities research of the Corporate Governance and Finance Supervision DepartmentInna MartynenkoEvery Tuesday of the month
11.00 - 13.00
8 Moskovska Str., Kyiv, office 1113+38 (044)
280-88-36
Deputy Director – Head of the of the Unit on monitoring of enterprises of public interest of the Corporate Governance and Finance Supervision DepartmentValerii YaskevychEvery Wednesday of the month
11.00 - 13.00
8 Moskovska Str., Kyiv, office 1104+38 (044)
280-64-04
Deputy Director – Head of the Monitoring and Supervision Division in the regions of the Corporate Governance and Finance Supervision DepartmentYurii RovinskiiThe first Wednesday of the month
11.00 - 13.00
13 Ivana and Yuriia Lyp, Str, Odesa, office 809+38 (048)
765-04-05
Director of the Department of Methodology of Corporate Governance, Corporate Finance, Financial Instruments in Capital Markets and Organized Commodity MarketsDmytro PersunkoEvery fourth Friday
15.00 - 16.00
8 Moskovska Str., Kyiv, office 1008+38 (044)
254-25-58
Director of the Stock Market Infrastructure Licensing DivisionOksana SalchukEvery Thursday of the month
15.00 - 16.00
8 Moskovska Str., Kyiv, office 1120+38 (044)
254-23-75

The NCSSMF is based on the principles of publicity and openness in the work of state authorities. In accordance with the requirements of the Law of Ukraine “On Access to Public Information” dated January 13, 2011 No. 2939-VI, the Decree of the President of Ukraine “Issues of Providing Access to Public Information by Executive Bodies” No.547 / 2011 of 05.04.11, Decision of the NCCSF of 09.10.2012 No. 1403 “On Approval of the Procedure for Preparation and Submission of Requests for Public Information Managed by the National Commission on Securities and Stock Market”, the Commission publishes on the official website forms for submitting an information request from individuals, legal entities, citizens’ associations and inquiries by phone. The corresponding form is filled by a representative of the association of citizens, legal entity or individual.


Access to public information from the NCSSF can be obtained as follows:

  • fill out an online form on the page;
  • send an inquiry request to e-mail zapyt@nssmc.gov.ua;
  • send a written request to the address: Kiev, st. Moscow, 8, building 30;
  • to familiarize with the information personally at the address: Kiev, street. Moscow, 8, building 30, office 430a.

In accordance with the Law of Ukraine “On Access to Public Information”, public information is displayed and documented by any means and on any medium of information obtained or created in the course of execution of the authorities by the authorities of their duties provided by the current legislation or which is in the possession of the subjects of power authorities, other administrators of public information, determined by this law.


Report on satisfaction of requests for access to public information for 2017

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Report on satisfaction of requests for access to public information for January-June 2018

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Report on satisfaction of requests for access to public information for September-October 2018

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Report on satisfaction of requests for access to public information for November 2018

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Report on satisfaction of requests for access to public information for December 2018

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Report on satisfaction of requests for access to public information for January 2019

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Report on satisfaction of requests for access to public information for February 2019

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Report on satisfaction of requests for access to public information for March 2019

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Report on satisfaction of requests for access to public information for April 2019

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Report on satisfaction of requests for access to public information for May 2019

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Report on satisfaction of requests for access to public information for June 2019

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Report on satisfaction of requests for access to public information for July 2019

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Report on satisfaction of requests for access to public information for August 2019

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Report on satisfaction of requests for access to public information for September 2019

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Report on satisfaction of requests for access to public information for October 2019

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Report on satisfaction of requests for access to public information for November 2019

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Report on satisfaction of requests for access to public information for December 2019

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Report on satisfaction of requests for access to public information for January 2020

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Report on satisfaction of requests for access to public information for February 2020

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Report on satisfaction of requests for access to public information for March 2020

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Report on satisfaction of requests for access to public information for April 2020

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Report on satisfaction of requests for access to public information for May 2020

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Report on satisfaction of requests for access to public information for June 2020

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Report on satisfaction of requests for access to public information for July 2020

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Report on satisfaction of requests for access to public information for September 2020

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Report on satisfaction of requests for access to public information for October 2020

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Report on satisfaction of requests for access to public information for November 2020

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Report on satisfaction of requests for access to public information for December 2020

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Report on satisfaction of requests for access to public information for January 2021

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Report on satisfaction of requests for access to public information for February 2021

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Report on satisfaction of requests for access to public information for March 2021

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Report on satisfaction of requests for access to public information for April 2021

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Report on satisfaction of requests for access to public information for May 2021

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Report on satisfaction of requests for access to public information for June 2021

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“Hotline” for citizens and enterprises

(044) 280-28-26

Works: Monday – Friday from 10.00 to 16.00, break from 13.00 to 14.00.

The hotline accepts the requests of citizens, legal entities, stock market participants, including those concerning investor protection, counteraction to illegal takeover and seizure of enterprises.

“Hotline” on prevention of corruption

(044) 254-24-33

Works from 11.00 to 13.00 every Thursday

E-mail: personnel@nssmc.gov.ua

Messages sent via the hotline “Prevention of Corruption” are not official appeals, but are not subject to the Law of Ukraine “On Citizens’ Appeals” and can only be brought to the attention of officials of the Commission.

The processing of messages received through the hotline can only be carried out if the applicant provides the following information:

surname, name, patronymic, citizenship of an individual; details of the legal entity; contact phone, etc .;
Detailed information about the event that caused the appeal (place of the event, name of the structural unit, surname, name of the official, specific circumstances, actions of the officials who are complaining);
other information that is essential for solving a particular issue.

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